Creating Users


This KB goes over how you create a new user in our vCloud Director platforms in order to provide individual technicians access, or allow external parties to access your portal.

You will need Organization Admin level access in order to create new users and groups.

NOTE: This guide does not cover securing access so that external parties cannot see other customer servers. Another KB will cover this

Creating new Users

  1. Login to your vCloud Director Web Interface, this URL will look similar to "". If you are unsure what your URL is or what your login details are please reach out to our support team.

  2. Click on the "Administration" tab along the top of the web page

  3. Click on the "Users" option in the menu along the left side of the page

  4. On the page that loads click the "NEW" button above the table of users

  5. Fill in all the details for the new user in the pop-up window, and ensure you set the users permission to the required level. Click "OK" to save the new user

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