> For the complete documentation index, see [llms.txt](https://kb.hostednetwork.com.au/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams.md).

# Microsoft Teams Direct Routing

- [Getting Support for Microsoft Direct Routing](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/getting-support-for-microsoft-direct-routing.md): This page outlines how to get support for Microsoft Teams Direct Routing.
- [Configuration Guide](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/teams-configuration-guide.md): This page contains all the information needed to configure Teams Direct Routing with the Hosted Network SIP Trunks.
- [Troubleshooting Call Routing](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/troubleshooting-call-routing.md): This is a general guide on how to do some basic troubleshooting for the Microsoft Teams Direct Routing
- [Unable to Dial Internationally from Teams](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/unable-to-dial-internationally-from-teams.md): This page details how to fix international dialling from Microsoft Teams when using Teams Direct Routing with Hosted Network.
- [Creating a resource account and assigning a Direct Routing DID](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/creating-a-resource-account-and-assigning-a-direct-routing-did.md): This guide runs through how to create a resource account and assign a Teams Direct Routing DID to the account for use as a Queue or IVR.
- ["Call cannot be connected" error with Auto-Attendants and Queues](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/call-cannot-be-connected-error-with-auto-attendants-and-queues.md): This article covers how to resolve the "Call cannot be connected, please try again later" error within Microsoft Teams.
- [Creating Dial Plans to Prefix Outbound Calls](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/creating-dial-plans-to-prefix-outbound-calls.md): This guide covers how to configure Dial Plans within Microsoft Teams to prefix local calls in order to allow users to not have to enter the local prefix
- [Responsibility Matrix](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/trunks-for-microsoft-teams/responsibility-matrix.md)


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