# Cloud - [Infrastructure as a Service](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service.md) - [Getting Started](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/getting-started-with-your-virtual-data-center.md): In this article we’ll be introducing you to the basics of vCloud and what you can do to get started with your new Virtual Data Centre. - [How to login to vCloud Director](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/getting-started-with-your-virtual-data-center/how-to-login-to-vcloud-director.md): This is a basic guide on where to find your initial login details and access the vCloud Director Portal to configure and manage your VMs - [vCloud Resource Allocation](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/getting-started-with-your-virtual-data-center/vcloud-resource-allocation.md): A high-level overview of the VMware vCloud platform's resource allocation and how VMs consume purchased resources - [Virtual Machines & vApps](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps.md) - [Creating a new Virtual Machine](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/creating-a-new-virtual-machine.md) - [What is a vApp and how to create one?](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/what-is-a-vapp-and-how-to-create-one.md) - [Mounting an ISO to a VM](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/mounting-an-iso-to-a-vm.md) - [Accessing the VM console](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/accessing-the-vm-console.md) - [Using VM snapshots](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/using-vm-snapshots.md) - [Converting a VM to a Template](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/virtual-machines-and-vapps/converting-a-vm-to-a-template.md) - [Backup and Restorations](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations.md) - [Accessing Veeam Self Service Backup Portal](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/untitled.md): This support document outlines how to login to your Veeam Self Service Portal to manage your backup Virtual Data Centre backups. - [Creating a Backup Job](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/creating-a-backup-job.md): This support document outlines how to create a backup job for your vCloud virtual machines. - [Enabling Application-Aware Processing in Veeam Self-Service Portal](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/enabling-application-aware-processing-in-veeam-self-service-portal.md): This guide covers off how to enable "Application-Aware Processing" for your VM backups in the Veeam Self-Service backup portal for vCloud Director - [Setting up Guest Processing](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/setting-up-guest-processing.md): This documents provides guidance on setting up guest processing within Veeam backup. - [How to start a File Level Restore](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/how-to-start-a-file-level-restore.md) - [How to carry out a full VM restore](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/how-to-carry-out-a-full-vm-restore.md) - [Archived: Restoring a VM or guest files](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/backup-and-restorations/restoring-a-vm-or-guest-files.md): This support article demonstrates how to perform a Virtual Machine restoration and the options available. - [Networking](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/networking.md) - [Routed, Isolated and Direct networks in vCloud](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/networking/routed-isolated-and-direct-networks-in-vcloud.md): The three types of networks available in vCloud Director explained - [How to create/delete a vApp network](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/networking/how-to-create-delete-a-vapp-network.md): Creating or Deleting a vApp network in vCloud Director - [How to create/delete a new Organization level network](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/networking/how-to-create-delete-a-new-organization-level-network.md) - [Configure the SSL VPN on the VMware Edge Gateway](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/networking/configure-the-ssl-vpn-on-the-vmware-edge-gateway.md) - [Administrative Tasks](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks.md) - [Creating Users](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/creating-users.md) - [What is a 'Catalog' and how to create one](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/what-is-a-catalog-and-how-to-create-one.md) - [Uploading ISO files or OVA/OVF templates](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/uploading-iso-files-or-ova-ovf-templates.md) - [Setting up Azure AD SAML based authentication for vCloud](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/setting-up-azure-ad-saml-based-authentication-for-vcloud.md): This guide runs through how to configure Azure AD SAML based authentication within vCloud director to provide SSO access with your Azure AD users - [Microsoft Software Licensing](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/microsoft-software-licensing.md) - [Activating Windows Servers](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/activating-windows-servers.md): This article covers activating Windows Server on our vCloud platform. - [Checking and Decreasing IaaS resources](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/checking-and-decreasing-iaas-resources.md): This article covers how you go about checking your resources within your "Infrastructure as a Service" (IaaS / vCloud) account, and how you decrease/un-allocate resources that you no longer need. - [Backup as a Service](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service.md): This article contains general information and notes about the BaaS solution - [Tenant Management via VSPC](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/tenant-management-via-vspc.md): This section contains general information about the VSPC (Veeam Service Provider Console) and management of BaaS tenant - [VSPC Overview](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/tenant-management-via-vspc/vspc-overview.md): This article covers an overview of the Veeam Service Provider Console - [Creating Companies](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/tenant-management-via-vspc/creating-companies.md): This article covers the process of creating new Companies/End Customer accounts - [Adjusting tenant storage allocation](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/tenant-management-via-vspc/adjusting-tenant-storage-allocation.md): This article covers the process of adjusting the storage allocation of tenants (aka Companies) within the Veeam Service Provider Console - [Configuration with Veeam B\&R](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-with-veeam-b-and-r.md): This section covers the process for setting up a customer Veeam Backup & Replication server with a Hosted Network cloud repository for use with backup and backup copy jobs. - [Getting Started](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-with-veeam-b-and-r/disaster-recovery-as-a-service.md): This article covers the process of adding a Cloud Service Provider to your Veeam Backup and Replication environment. - [Configuring Backup Jobs](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-with-veeam-b-and-r/configuring-backup-jobs.md): This article covers the process of creating backup jobs to the Service Provider target. - [Configuring Backup Copy Jobs](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-with-veeam-b-and-r/configuring-backup-copy-jobs.md): This article covers the process of creating backup copy jobs replicate a backup from a local repository to the Service Provider target. - [Seeding Backup Copies](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-with-veeam-b-and-r/configuring-backup-copy-jobs/seeding-backup-copies.md): This article covers the options around initial seeding of backup copy files to the cloud repository - [Configuration of Veeam Agents via VSPC](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-of-veeam-agents-via-vspc.md): This section covers the process for setting up Veeam agents managed directly by the Veeam Service Provider Console - [Getting Started](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-of-veeam-agents-via-vspc/getting-started.md) - [Installing Agents](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-of-veeam-agents-via-vspc/installing-agents.md): This article covers the process for installing VSPC management agents followed by Veeam Agents to machines you would like to backup to a cloud repository - [Using backup policies](https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-of-veeam-agents-via-vspc/using-backup-policies.md): This article covers the process of creating and assign backup policies to Veeam Agents - [Disaster Recovery as a Service](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service.md): This article contains general information and notes about the DRaaS solution - [Getting Started](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/disaster-recovery-as-a-service.md): This article covers the process of adding a Cloud Service Provider to your Veeam Backup and Replication environment. - [Configuring Replication Jobs](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/configuring-replication-jobs.md): This article covers the process of creating replication jobs to the Service Provider target - [Seeding Replicas](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/seeding-replicas.md): This article covers some considerations and challenges with regard to seeding replica VMs - [Failover](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/failover.md): This article covers the failover options for DRaaS replicas - [Partial Failover](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/failover/partial-failover.md) - [Full Site Failover](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/failover/full-site-failover.md) - [Accessing replica VMs](https://kb.hostednetwork.com.au/support/services/cloud/disaster-recovery-as-a-service/failover/accessing-replica-vms.md): This article covers how to access replica VMs after booting them via partial failover or full site failover --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.hostednetwork.com.au/support/services/cloud.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.