> For the complete documentation index, see [llms.txt](https://kb.hostednetwork.com.au/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.hostednetwork.com.au/support/getting-started/getting-support/service-status-and-incidents/status-page.md).

# Status Page

Our status page is designed to provide high-level alerting for major incidents and maintenance that will impact services on a state-by-state basis.

This is accessible from <https://status.hostednetwork.com.au/>

#### Managing Subscriptions

Subscriptions are managed via the Alert Centre in [Hosted Network Partner Portal](https://partners.hostednetwork.com.au/).

To add, edit or remove subscribers, follow the steps below:

* Login to the Partner Portal using the link above

* Navigate to Settings > Manage Alerts\ <br>

  <div align="left"><figure><img src="/files/GCfruLRtA74wnxDzPumH" alt="" width="170"><figcaption></figcaption></figure></div>

* In the Alert Centre, scroll to the bottom of the page to find **StatusPage Subscriptions**<br>

  <div align="left"><figure><img src="/files/HNWSAX9230vPy0zHy1ke" alt="" width="563"><figcaption></figcaption></figure></div>

* Click Add Contact and fill out Name, Email and Timezone details

{% hint style="info" %}
Times noted in email notifications to each contact are presented in the contact's selected timezone
{% endhint %}

* All services are selected for subscription by default, however these can be cleared and selected individually, or in sections to match the services you wish the contact to be notified for.\ <br>

  <div align="left"><figure><img src="/files/0V1kxr0qh1YFcsGHJzir" alt="" width="563"><figcaption></figcaption></figure></div>

* Once you've added the required contacts and selected their service subscriptions, click Save at the bottom of the page


---

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