# Installing Agents

### Management Agents

The first step in rolling out backup agents using VSPC is to install the **VSPC Management Agent**. This agent checks the machine into the VSPC portal and allows VSPC to perform other functions such as pushing the Veeam Backup Agent, and performing discovery functions to find other machines on the network for deployment.

#### Installing Management Agents

* Login to the VSPC Portal (<https://vac.mhn.net.au:1280>) using your reseller account
* Click the **Discovery** menu from the left side
* Click the **Download Management Agent** button and select the desired OS

<div align="left"><figure><img src="/files/FQ7ikhsEx8uMytnRs7rc" alt="" width="563"><figcaption></figcaption></figure></div>

* Select the company you wish the agent to belong to\
  (for details on how to create companies, see [Creating a new company](/support/services/cloud/backup-as-a-service/tenant-management-via-vspc/creating-companies.md))
* Transfer the installer to the machine/s you wish to install the Management Agent on and install with defaults
* Once installed, the agent should appear under **Discovered Computers** in VSPC after a few mins<br>

  <div align="left"><figure><img src="/files/zN5OM7UcVOJnrEMJ4Axz" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %}
For further information on installing Management Agents such as using automatic discovery methods, see [Veeam's documentation](https://helpcenter.veeam.com/docs/vac/provider_admin/install_management_agents.html?ver=81) on VSPC agents
{% endhint %}

### Backup Agents

Once the Management Agent is installed on a machine, the Backup Agent can then be pushed to the machine via VSPC.

* From the **Discovered Computers** view, select the managed agent/s you wish to deploy the Backup Agent to and click **Install Backup Agent** from the menu bar<br>

  <div align="left"><figure><img src="/files/LTiQSUIy2iFCfJXAzeTo" alt="" width="563"><figcaption></figcaption></figure></div>
* Unless you have already configured discovery rules and specified credentials, you will need to supply an admin credential for the guest OS
* You can also opt to create a backup policy here, or select **No Policy** and create this later (more information on backup policies is provided in the next page)<br>

  <div align="left"><figure><img src="/files/f2M1XxFihgSo2hzLZxp8" alt="" width="563"><figcaption></figcaption></figure></div>
* Click **Apply** and wait for the installation to complete<br>

  <div align="left"><figure><img src="/files/6CiRG6SFAUqurunCDaZm" alt="" width="563"><figcaption></figcaption></figure></div>

  <div align="left"><figure><img src="/files/NrOf8KOZejQ3QLKZYNqP" alt="" width="563"><figcaption></figcaption></figure></div>
* Once the installation is complete, the Backup Agent should appear under the **Backup Agents** tab<br>

  <div align="left"><figure><img src="/files/oT8diDLDFxfuloBGf25Y" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
For further information on installing and managing Backup Agents, see [Veeam's documentation](https://helpcenter.veeam.com/docs/vac/provider_admin/manage_backup_agents.html?ver=81) on backup agents
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kb.hostednetwork.com.au/support/services/cloud/backup-as-a-service/configuration-of-veeam-agents-via-vspc/installing-agents.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.