# Manage Contacts

**Video demonstration**

{% embed url="<https://vimeo.com/1011160983/d652bc55d3?share=copy>" %}

**Adding Contacts**

1. **Navigate to Manage Contacts**: Access the Manage Contacts section through the Partner Portal dashboard under the Settings menu
2. **Click on Add Contact**: Create a new account using the ‘Add Contact’ button.
3. **Enter Details**: Fill out the information for your new contact
4. **Select Permissions:** Configure the permissions for your new contact
5. **Save**: Save the new contact, if you didn't set a password, the new contact will need to reset their account from the login page.

**Updating Contacts**

1. **Navigate to Manage Contacts**: Access the Manage Contacts section through the Partner Portal dashboard under the Settings menu
2. **Search for Contact**: Locate the contact by name or email address in the Manage Contacts list.
3. **Edit Details**: Update fields such as:
   * **Name or Email**
   * **Role or Permissions**
4. **Save Changes**: Apply changes, ensuring the user’s permissions and details are up-to-date.

**Disabling Contacts**

1. **Find the Contact**: Search for the contact in the list.
2. **Disable Account**: Select the option to disable the account under Account Status, preventing the user from accessing the Partner Portal without permanently deleting the account.
3. **Optional Reactivation**: Contacts can be reactivated if needed by switching their status back to Active.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kb.hostednetwork.com.au/support/partner-portal/managing-services-in-the-partner-portal/manage-contacts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.