# Creating Users

## Overview

This KB goes over how you create a new user in our vCloud Director platforms in order to provide individual technicians access, or allow external parties to access your portal.

You will need Organization Admin level access in order to create new users and groups.

**NOTE:** This guide does not cover securing access so that external parties cannot see other customer servers. Another KB will cover this

## Creating new Users

1. Login to your vCloud Director Web Interface, this URL will look similar to "**<https://vdc.syd.mhn.net.au/tenant/HN-Demo>**". \
   \&#xNAN;*If you are unsure what your URL is or what your login details are please reach out to our support team.*<br>

   <figure><img src="/files/9pwDPXMDbiyQNlFKhngg" alt=""><figcaption></figcaption></figure>
2. Click on the "**Administration**" tab along the top of the web page<br>

   <figure><img src="/files/qSMmiDXrI48HJOfjfPZL" alt=""><figcaption></figcaption></figure>
3. Click on the "**Users**" option in the menu along the left side of the page<br>

   <figure><img src="/files/oplp3qY7SWO0ehKETOmx" alt=""><figcaption></figcaption></figure>
4. On the page that loads click the "**NEW**" button above the table of users<br>

   <figure><img src="/files/KPyvDChQ8AQGGrvUCV4e" alt=""><figcaption></figcaption></figure>
5. Fill in all the details for the new user in the pop-up window, and ensure you set the users permission to the required level. Click "OK" to save the new user<br>

   <figure><img src="/files/nR9uFewCAfZpkHnulbgC" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/administrative-tasks/creating-users.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
