# How to login to the GDMS platform ## **Overview** The Grandstream Device Management System (GDMS) is a centralized management platform provided by Grandstream for their GRP26XX, GXP21XX and other supported models of phones. The GDMS provides you with a single portal to manage, control and diagnose all of your Grandstream devices without needing to access the end-customer computers or use a VPN to get access to the WebGUI of the devices. It also provides some more advanced diagnostic and configuration settings that are available via the WebGUI of the phone (E.g. Ping/Traceroute, Packet Capture, Network Stability, etc). Going forward all of your GRP26XX and WP820 model phones will be added to this portal to lower your support costs and improve resolution times for customer issues. Assuming you have already with you the GDMS login credentials provided by Hosted Network Step 1 - Go to the browser then paste this link "” you will be redirected to this page then log in using the GDMS credentials ![](/files/-MU7DbMAmYrLA0eAaSwx) If you encounter any issues with this guide or have any questions please don't hesitate to reach out to our support team via email at or via phone on 1300 781 148. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/technical-references/grandstream-management-portal/how-to-login-to-the-gdms-platform.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.