# How to setup a VoIP Account on a Grandstream phone

{% hint style="info" %}
These instructions may vary depending on Grandstream model and firmware version.
{% endhint %}

**Step 1** - Locate the IP Address of the phone.

*Majority of the models of Grandstream you are able to press the "Up" arrow on the phone to display the IP Address, MAC Address and Firmware.*

*Other models require you to go through the settings to locate it or press a different button on the screen to display it.*

**Step 2** - Put the IP Address into a browser and enter the credentials of the phone

*If the phone hasn't been previously modified/customised then the credentials should be admin for the username and password*<br>

![](https://hostednetwork.com.au/uploads/1/20600ea889-voip1.png)

**Step 3** - Once logged in click on "Accounts" in the menu at the top of the screen, then select "Account 1" from the dropdown menu

![25119d6dc1-voip2](https://hostednetwork.com.au/uploads/1/25119d6dc1-voip2.png)

**Step 4** - Enter the details of your new VoIP account, below is an example of what needs to be entered:

Account Name - John Doe

*This is what appears on the phone when the account is added*

SIP Server - [sip01.mhn.net.au](http://sip01.mhn.net.au/)

SIP User ID - 0000\*100

*This is the ID generated when the extension is created, it can be found on the extension management page or provided by the service provider*

Authenticate ID - 0000\*100

Authenticate Password - xxxxxx

*This is the password that you set when creating the extension*

Name - John Doe

Voicemail ID - 100

*This is the 3 digit extension number*<br>

![](https://hostednetwork.com.au/uploads/1/50f86cff57-voip3.png)

**Step 5** - Press "Apply and Save" at the bottom of the page to save the settings

![](https://hostednetwork.com.au/uploads/1/932c512577-voip4.png)

**Step 6** - Click "Status" then "Account Status" to check if the extension is registered correctly

![](https://hostednetwork.com.au/uploads/1/fdfb74d63c-voip5.png)

If you encounter issues with registering the extension please ensure you can load [sip01.mhn.net.au](http://sip01.mhn.net.au/) in a browser to make sure the phone is able to contact the SIP server.
