> For the complete documentation index, see [llms.txt](https://kb.hostednetwork.com.au/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.hostednetwork.com.au/support/services/voice-over-ip-voip/general/voipnow-guides/how-to-apply-a-time-interval-to-an-incoming-call-rule.md).

# How to apply a time interval to an Incoming Call Rule

This article covers how to apply a pre-existing time interval against an extension to divert it to Voicemail or another extension within the pre-defined times.

Follow the below steps to create a new incoming call rule or update an existing one with a time interval

#### **Step 1.** Navigate to [**sip01.mhn.net.au**](https://sip01.mhn.net.au/) and login with your VoIPNow details

![](https://3953723498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LYYiX2aEcPAPdzrvDc4%2Fuploads%2FillVz2DLIPr0B80aZWUB%2Fimage.png?alt=media\&token=78a5e8bd-2ca0-4c94-a3f6-737598cffff1)

**Step 2.** Navigate to the extension where you would like to configure the new **"Incoming Call Rule"** with a **"Time Interval"**

**Step 3.** Once on the extension information page, click on **"Incoming Call Rules"**

![](https://3953723498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LYYiX2aEcPAPdzrvDc4%2Fuploads%2FqLVcvWDacd1YOAKthN3W%2Fimage.png?alt=media\&token=518fff2d-ab29-491a-96a4-7434cc2de7e8)

**Step 4.** Add the new incoming call rule, see the below for examples/explanations of the different options

***Note:** you can edit an existing rule just by clicking on the **"Action Name"***

{% hint style="info" %}
Please see this VoIPNow article for an explanation of the different call rule types and their various settings: [***https://wiki.4psa.com/display/VNDOCS30/Incoming+Call+Rules***](https://wiki.4psa.com/display/VNDOCS30/Incoming+Call+Rules)
{% endhint %}

To specify the call rule to trigger within a pre-existing Time Interval select it from the dropdown next to **"and call is in time interval..."**

![](https://3953723498-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LYYiX2aEcPAPdzrvDc4%2Fuploads%2FMGTbxpWVjH7N3JvZynft%2Fimage.png?alt=media\&token=f6324c12-8028-4790-9199-b868ee0b09b0)

**Step 5.** Once you are happy with the rule, click on **"Ok"** to save the call rule

**Step 6.** Test the call rule


---

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