Getting Started with Hyper-V Disaster Recovery
How to configure and use Veeam for Disaster Recovery with Hyper-V VMs


This guide covers how to configure and use the Veeam Disaster Recovery product offered by Hosted Network for use with Hyper-V clusters or standalone hosts, including potential caveats and considerations when configuring everything.
This guide assumes you have a basic to moderate understanding of the customer network and Veeam itself, we can provide some guidance on what to do if you are unsure but we may not be able to assist end-to-end in some cases.
You can find official documentation on Veeam Cloud Connect at this link: Veeam Cloud Connect Tenant Guide


To complete this guide you will need the following items/information, if you don't have this information beforehand it can result in some issues or delays when configuring Veeam:
  • A completed Veeam Cloud Connect order for Hyper-V with Hosted Network
  • Access to the Veeam Backup & Replication server for your customer
  • Access to any advanced firewalls or UTM in use (Only if one is in use, not all customers have this)

Caveats and Potential Issues

When replicating Hyper-V there are a few things to keep in mind and some issues you may encounter if using the default VM configuration. They are:
  • Using DHCP on a VM - This can result in mismatched IPs on replicated VMs as by default there is no DHCP server in the Cloud Connect environment, we recommend setting these to static IPs
  • RAM Configuration set to Dynamic - VMs using Dynamic RAM can't be replicated to Cloud Connect due to the max RAM the VM can consume being higher than what has been purchased for replication
  • UTM/Advanced Firewall - For the full failover to work correctly the "Veeam Network Extension Appliance" needs to establish a VPN between our Datacenter and the customer site, you may need to open ports in your firewall to allow this if you have a strict firewall

How to configure Veeam VBR for Replication and Failover

The below steps cover how to configure the Cloud Connect Service Provider and a replication job to use the new replication resources.

Configuring the Service Provider Account

At the end of this section is a video to show you how to configure the Service Provider account.
Step 1. Login to your Veeam Backup & Replication server and open the management console Step 2. Once logged in go to "Backup Infrastructure" Step 3. Click on "Service Providers" and then click on "Add Service Provider" (if you already have one configured use the button at the top of the window) Step 4. Enter the DNS Name of "" and then click "Next >" Step 5. On the credentials page click "Manage Accounts" and then click "Add..." Step 6. Enter the details provided to you in the SCA from the Service Delivery team, then click "OK" Step 7. Click "OK" again and then click "Apply" to proceed, if the credentials are correct it should take you to the next page Step 8. On the "Replica Resources" page click "Next >" to continue Step 9. On the "Network Extension" page if you need to set a VLAN that the Network Extension Appliance needs to be in click on it and then click "Edit". If you don't use VLANs you can simply press "Apply" Step 10. Wait for the Veaam VBR server to finish deploying the Network Extension Appliance, click finish once done and it will do a scan of the Service Provider
Your Service Provider account is now configured!


If you use VLANs in your environment and don't set the VLAN on the appliance the last step will not complete, and eventually will timeout. You may be required to go into Hyper-V and manually set the VLAN for the last step to actually complete.

Configuring the Replication Job

At the end of this section is a video to show you how to configure the Service Provider account.
Step 1. Login to your Veeam Backup & Replication server and open the management console Step 2. Go to the "Home" option on the left if not there already Step 3. Click "Replication Job" at the top of the window and select "Virtual Machine..." Step 4. Give it an easily identifiable name and then click "Next >" Step 5. Add the virtual machine you want to replicate, then click "Next >" Step 6. Click "Choose..." next to the Host or Cluster field and select "Cloud Host..." from the dropdown Step 7. Dropdown the service provider and select the Hardware Plan, then click "OK" Step 8. Click "Next >" to continue, on the following pages modify any retention period, backup schedule or other settings you'd like. Then click "Next >" until finished
If you tick the box on the last page to run the job the replication will start straight away, depending on the speed of the end-customers internet you may choose not to do this as it can have a large impact on their internet speeds.