How to delete a VDI from a Desktop Pool
This article covers how you can successfully delete a VDI whether it has become damaged or is no longer needed from within the Horizon DaaS Administrator portal.
All DaaS environments have their own unique login portal and the authentication for the portals is managed by the Partners Active-Directory server, Hosted Network do not have direct access to manage the authentication for the Horizon DaaS Administrator portal.
The Administrator portal can be accessed by simply putting /admin after the URL, e.g. the admin portal for contoso.anywhereaccess.com.au is https://contoso.anywhereaccess.com.au/admin
Carrying out the below steps will IRREVERSIBLY delete the VDI, Hosted Network cannot recover deleted VDI as they are immediately removed from the underlying VMware platform.
Step 1. Login to your Horizon DaaS Admin portal
Step 2. Once logged in click on the "Assign" option in the menu along the left side of the web portal
Step 3. Click into the Desktop pool you wish to delete a VDI from
Step 4. Click on "Desktops" at the top of the page
Step 5. Tick the box next to the VDI you wish to delete
Step 6. Click on the "..." button above the table of desktops and then click "Delete". You should get a confirmation window appear. Click "Delete" again to proceed
Step 7. Click on "Monitor" and then "Activity" in the menu along the left side of the web portal to monitor the progress of the VDI being deleted
If you encounter any issues with the above process or have any questions please reach out to our support team at [email protected] or via phone on 1300 781 148
