> For the complete documentation index, see [llms.txt](https://kb.hostednetwork.com.au/support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/multiportal/backups.md). # Backups Managing backup jobs and restore points from the Backup Management menu and from a Virtual Data Center. Backups are managed in two places. Backup Management, in the left-hand navigation, is the account-wide view of every job and every restore point across your Virtual Data Centers. A Virtual Data Center has its own Backups and Backup Jobs tabs covering that one vDC, and is where a backup job is created. {% hint style="info" %} Management of backup jobs is currently a Tenant only permission and not accessible from reseller layer. Ensure you are impersonating Tenant level in order to manage backup jobs or restore data. See [Tenant Impersonation](/support/services/cloud/infrastructure-as-a-service/multiportal/tenant-management/tenant-impersonation.md) for more info {% endhint %} ### The Backup Management menu Backup Management gathers every backup job and restore point in the account into one screen. It is where backups are monitored, run, edited and restored. Jobs cannot be created here — that is done from a Virtual Data Center. #### The summary cards * Active Backup Jobs is the number of enabled jobs across the account * VMs Protected is how many virtual machines are covered by at least one job * Total VM Backups is the total number of restore points currently held * Last 24 Hours shows the result of any job that ran in the last day #### The Backup Jobs tab Backup Jobs lists every scheduled job across your Virtual Data Centers. * Each job shows whether it is enabled, the Virtual Data Center it belongs to, the status of its last run, its schedule, when it next runs, when it last ran and the backup target it writes to * Use the search box to find a job by name or by Virtual Data Center * Four actions sit at the end of each row: View, Run Now, Edit and Delete * If Last Run is much older than the schedule suggests, something has failed. Raise a request with Hosted Network support

#### Viewing a backup job Selecting View opens the job. The panel on the left repeats the summary, and three tabs hold the detail. * Execution History lists every run with the date and time it started, whether it was scheduled or manual, the node that ran it and the result * Configuration shows the full job settings, including backup storage, mode, compression, selection mode, schedule time and how many backups are kept * Virtual Machines lists the machines included in the job, and lets you add a machine or sync the list with Proxmox

#### Running, editing and deleting a job * Run Now starts the job immediately, outside its schedule. Progress appears in Recent Tasks at the bottom of the page * Edit changes the job settings, including the schedule and the number of backups to keep * Delete removes the job #### The Virtual Machine Backups tab * Open Backup Management from the left-hand navigation and select Virtual Machine Backups * Each restore point shows where it came from, the machine name, the date and time it was taken, whether it is protected from deletion, the backup storage holding it, its status and its size * Filter by data center using the dropdown, or use the search box to find restore points by machine name, VM ID or Virtual Data Center * Selecting the machine name opens that virtual machine on its Backups tab

#### Restoring, protecting and deleting a restore point * Restore returns the virtual machine to the state captured in that restore point. A confirmation is required, and progress appears in Recent Tasks at the bottom of the page * Actions, then Toggle Protection, marks a restore point as protected so it is not removed when the job reaches its retention limit. The Protected column shows the current state * Delete removes a single restore point permanently ### Managing backups from a Virtual Data Center Open Virtual Data Centers, select a vDC, then use its Backups and Backup Jobs tabs. These cover that vDC only, and this is where backup jobs are created. #### The Backups tab * Backup Storages shows the repository serving the vDC, with its capacity, total usage and free space * Virtual Machine Backups lists the restore points held for that vDC, with the same Restore, Toggle Protection and Delete actions as Backup Management * Selecting a machine name opens that virtual machine on its Backups tab

#### The Backup Jobs tab * Lists the jobs belonging to this vDC, with schedule, next run, last run and backup target * Create Backup Job opens the job wizard * Jobs created here also appear in Backup Management, alongside jobs from every other vDC

#### Creating a backup job Create Backup Job runs through three steps. * General sets the name, whether the job is enabled, the backup storage it writes to, the mode and the schedule. Mode is snapshot, suspend or stop. Schedules run every hour, every 2, 6 or 12 hours, or every day, week, month or year, with day and time fields appearing to match the choice * Virtual Machines selects the machines the job protects * Retention decides what is kept: all backups, or a combination of Keep Last, Hourly, Daily, Weekly, Monthly and Yearly Name, Backup Storage and Schedule are all required. The wizard will not move past the first step without them.

### Backups on a single virtual machine Open a virtual machine and select its Backups tab to work with just that machine. * The list shows each restore point with where it came from, the date, whether it is protected, the backup storage, its status and its size * Take Backup creates a backup immediately, without waiting for a scheduled job * Browse Files opens the contents of a restore point, so individual files can be recovered without restoring the whole machine * Toggle Protection, Restore and Delete work as they do elsewhere {% hint style="info" %} Restores and deletions cannot be undone. Check the machine name and the date and time of the restore point before confirming, and shut the machine down before restoring it. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://kb.hostednetwork.com.au/support/services/cloud/infrastructure-as-a-service/multiportal/backups.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.